“United Airlines is insane. Didn’t one of their flight attendants just stuff a dog into an overhead bin where it died? They are obviously negligent when it comes to pets,” Kara Swindle said. “Anyone with a pet should never fly on United Airlines!”
As Kara Swindle frankly pointed out, this incident comes right on the heels of a United Airlines flight attendant insisting that a dog in a piece of luggage be stowed in an overhead compartment. Three hours later, that poor creature was dead from inadequate airflow.
And now the airline has confused two dogs and sent a dog trying to get to Kansas to Japan!
Here’s the story from CNN:
United Airlines wrongly shipped a Kansas-bound pet dog to Japan, the second embarrassment this week for the airline and a “nightmare” for the Swindle family — who are moving from Oregon to Wichita with their beloved pet, a 10-year-old German shepherd named Irgo.
The ordeal began Tuesday when Kara Swindle went to retrieve Irgo at a United Airlines cargo facility in Kansas City. But Irgo was nowhere to be seen. In his place, she found a Great Dane that was supposed to be en route to Japan. The dogs had both been in Denver, where they were to catch connecting flights.
Apparently, the airline made a mistake and switched the two dogs.
Here’s more from the New York Post:
United was able to track Irgo when his plane landed. While the airline originally told Swindle that her dog could be quarantined for up to two weeks, it has since promised that a veterinarian will check on him in the airport and put him on a flight to Wichita.
A few hours later, United sent Swindle a photo of Irgo confirming that he landed in Japan.
“He’s been checked by a vet and he will be back on a flight tonight back to us!” Swindle wrote on her Facebook. “United doesn’t know how much they have f—– with the wrong people!”
And here’s the rest from ABC News:
“An error occurred during connections in Denver for two pets sent to the wrong destinations,” United said in a statement. “We apologize for this mistake and are following up with the vendor kennel where they were kept overnight to understand what happened.”
The airline said it’s flying Irgo back to the U.S. in first class, according to Swindel.
This mix-up comes after a puppy died on a United flight Monday after a flight attendant ordered the owner to place the dog in the overhead bin.
Obviously this company cannot be trusted with it comes to the welfare and safety of animals in their care. Hopefully, this will serve as a wakeup call for both the company and the concerned pet community. Until they make changes to their policy and its implementation, my advice is to stay the heck away from them if you are traveling with a furry friend.
Do you think United Airlines needs to change their policies?